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Women's Economic Rights

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📚 Books 1

The Managed Heart: Commercialization of Human Feeling
Emotional Labor Workplace Equality Gender Norms +2

The Managed Heart: Commercialization of Human Feeling

Arlie Russell Hochschild (1983)

This groundbreaking book introduces the concept of 'emotional labor' through an examination of how service workers, particularly flight attendants, are required to manage their emotions as part of their job. Hochschild explores how capitalism commercializes human feelings and the gendered implications of emotional work in the modern economy.

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